Shipping

All orders are at competitive rates! We pride ourselves on stress-free orders!

Shipping carriers: USPS or UPS.

Methods of payments: all major credit cards, Apple pay and more!

Order shipment:

  • Orders have variable shipping rates depending on size of order. Shipping cost will be calculated at checkout.
  • Orders outside of the 48 contiguous states that include Alaska and Hawaii can be offered competitive rates that will be given upon request.

Order Confirmation:

As soon as you place your order with Cope and Co Collection you will receive an order confirmation email. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we will confirm that it is able to be made within the 4-6 week timeframe that we use to handmade leather item. If your item is on backorder or unavailable we will void the pre-authorization and reach out to you via email. If your item(s) are available to be processed, we will process the charge.

Shipping Timeline: 4-6 weeks

When your item is ready to be shipped we will notify you via email with a tracking number as your order will be fulfilled. If you have any questions, please email us at hello@copeandcocollection.com

 

 Shipping Damages:

Please inspect the packaging of your item when it arrives. If you notice any damages you should make note if it when signing for delivery. If your item does arrive damaged, please send photos to Cope and Co Collection. and we will process an insurance claim on your behalf.

Cancellations:

Cancellations must be in writing. All orders cancelled within the first 48 hours are subject to a $20 administration fee whether or not your order has been started. Fees after a 48 hours will be charged an additional 25% fee for production costs.